The instructions below apply to idComm.com email addresses. PLEASE NOTE: All entries should be made in lower case unless otherwise specified.
- Outlook 2007: Click Tools / Account Settings
Outlook 2010, 2013: Click the File tab, then Account Settings, then the Account Settings flyout. - – If you’re creating a new account and are in the new account wizard in Outlook 2007 or higher, you will need to check the box for Manual Setup toward the bottom of the first wizard screen.
– If you’re just editing an existing account, in the list select the email account to be changed, click the Change button at the top, and skip the next step. - If prompted for Account Type, choose POP or POP3.
- In the User Information section, if necessary enter your real name (or business name) and full email address.
NOTE: This address must match the email address you enter in the Login Information section below. - In the Server Information section, for the Incoming mail server enter…
— mailhost.idcomm.com if using SSL (recommended) or
— pop3.idcomm.com if not using SSL. - In the Server Information section, for the Outgoing mail server (SMTP) enter…
— mailhost.idcomm.com if using SSL (recommended) or
— smtp.idcomm.com if not using SSL. - In the Logon Information section, for user name enter your full email address and password.
NOTE: This address must match the email address you enter in the User Information section above. - Do NOT check the box to Require logon using Secure Password Authentication (SPA).
- Click the More Settings button.
- At the top of the Internet Email Settings screen, click the Outgoing Server tab.
- At the top of this screen, check the box that says, “My outgoing server (SMTP) requires authentication“.
- At the top click the Advanced tab.
- In the Server Port Numbers section…
— Incoming Server (POP3) –- To use SSL (recommended), under Incoming Server (POP3), tick the checkbox that says, “This server requires an encrypted connection (SSL)”, and the port number should change to 995. If it doesn’t, change it.
- If not using SSL, leave the box above unchecked and the port number 110.
— Outgoing Server (SMTP) –
- To use SSL (recommended), under Outgoing Server (SMTP), change the port number to 465, and for “Use the following type of encrypted connection” select SSL.
- If not using SSL, change the port number to 587, and leave the drop down set to None.
- Under Delivery, tick all three checkboxes.
- For the second checkbox, “Remove from server after … days“, set the drop down to 30. This can be adjusted later if necessary.
- Click OK.
- Click the Test Account Settings button. When the test finishes, you should have green check marks in the test window. If there were errors, double check the settings above, particularly that there are no extra spaces, and that the “dots” are actually periods and not commas. This can be hard to distinguish depending on the screen.
- When you get the green checks, uncheck the box below the Test Account Settings button.
- Click Next then Finish.
You should now be ready to send and receive your mail.